Luxury Mystery Shopping

Albatross Global Solutions is a marketing services provider dedicated to understanding affluent and wealthy customers and improving premium and luxury brands’ performance. They have several offices in Asia, and Europe, with more than 100 employees.

Albatross Global Solutions has been working for the past five years with the most prestigious brands developing a strong expertise across a wide variety of markets (industry, services, consumer goods) throughout the world, providing two main lines of services:

  • Store performance services, including Mystery Shopping, online platform, training and feed-forward services
  • Consumer insight services, including Quantitative and Qualitative Market Research (Focus Group Discussions, Face to Face Interviews, Online Surveys), Market Trends and Strategic Planning services. 
We use CRM, and here's why
Sugar is an affordable and easy to use Customer Relationship Management (CRM) platform, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar every day to manage their sales, marketing and support. As an open source, web-based CRM solution, Sugar is easy to customize and adapt day by day to your changing needs. Ideal either for small and medium-sized companies, or large enterprises, Sugar can run in the cloud or on-site.